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TruckFast and secure delivery

TabbyNow, pay your orders in installments with TABBY

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Privacy Policy

Welcome to Hayatmart

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of www.Hayatmart.com, and/or the Hayatmart mobile application (collectively, the “Platform”), services and applications (collectively, the “Services”). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Hayatmart. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

PRIVACY STATEMENT

This Privacy Statement describes how we collect, use, and disclose certain personal information obtained through Site. Please contact us in case you have any questions about our privacy practices.

CONSENT

As part of the normal operation of our Services we collect Without prejudice to your personal information and credit card information. By accepting this Privacy Policy, you expressly consent to the delivery, processing and our use of your personal information in the manner described in this Privacy Policy.

WHAT INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following Information about you:

  1. Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;
  2. the Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials or feedback on our Platform;
  3. Information you provide us, or that we may collect from you, when you report a problem with our Platform;
  4. a record of correspondence if you contact us;
  5. general, aggregated, demographic and non-personal Information;
  6. if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;
  7. details of transactions you carry out through our Platform and of the fulfilment of your orders;
  8. your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and
  9. any other Information we consider necessary to enhance your experience on the Platform.

USE OF YOUR INFORMATION

We collect personal and non-personal identification information to provide the best personal experience for Members of the Site and therefore we do collect information for the following purposes:

  1. needs of our Members;
  2. To improve our Services and provide better customer services as the information you provide will help us to respond to your requests faster and more efficiently;
  3. To contact Members when necessary;
  4. To facilitate payment transactions carried out by the Members;
  5. To help us understand the issues related to our Site;
  6. To protect the security and integrity of our Site.
  7. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  8. to provide you with location-based services, such as advertising, search results and other personalised content;
  9. to carry out our obligations arising from any contracts entered into between you and us;
  10. to improve our Services and to deliver a better and more personalised service to you;
  11. to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
  12. to notify you about changes to our Services;
  13. for any other reason which we deem necessary to enhance your experience of the Platform;
  14. to administer and manage our incentives programs and fulfil your requests for incentives,and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:

  1. Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. logistics businesses used to deliver products to you, marketing companies, payments processers to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.

You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for other purposes. We may also receive Information from these business (e.g. updated delivery and address information), which we may use (e.g. to correct our records and deliver your next purchase). By using our Platform, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of your Information.

  1. Marketing and Promotional Offers. We may also use your Information to provide you with information about goods and services which may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages and news feed cards.

We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g. by displaying their advertisements to a target audience).

Additionally, you may be asked to provide additional Information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition, you may be asked to provide further personal data to establish your eligibility and provide you with the prize. This Information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.

  1. Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
  2. Protection of Our Platform and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.

Note that our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.



WHAT SECURITY MEASURES WE APPLY

We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Platform as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.

It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.

HOW WE STORE YOUR INFORMATION

The Information that we collect from you may be transferred to, and stored at our servers. It may also be processed by staff operating and work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside your originating country. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.

Examples of information you can access easily at the Platform include:

  1. up-to-date information regarding recent orders;
  2. personally identifiable information (including name, e-mail, password, communications and personalised advertising preferences);
  3. payment settings (including credit card information); and
  4. e-mail notification settings.

You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.

Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and are able to utilise all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.

We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records.

Ads and Ads BY EMAIL

We may also use your registered name and email address to provide you with significant announcements about Site functions or Services that you are registered to use, about this Site, about any Account you may create, about fulfillment of a specific transaction you have requested, or about other significant developments that may affect your use of the Site.

LIMITED USE AND RELEASE OF INFORMATION

The Company shall not sell, share, or rent information obtained on this Site other than as discussed in this Privacy Policy. We may release information concerning your use of Site when we believe, in good faith, that such release is appropriate to comply with the law, to protect against fraudulent, abusive or unlawful use of the Site, to protect Company rights or property, enforce any contract between you and us, or if the Company reasonably believes that a situation involving danger of death or injury to any person requires disclosure.

CHANGES IN THIS PRIVACY POLICY

We reserve the right and have the full discretion to make modifications, updates and changes to this Privacy Policy. If we do so, you are solely responsible to review this Privacy Policy periodically and you are aware of these modifications, updates and changes. Your use of the Service or the Site after modifications or updates or changes, you agree to be bound by such changes, modifications and updates to this Privacy Policy.

CONTACT US

In case you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]